To increase the timeout interval use the notes.ini parameter BACKUP_TIMEOUT=xx where xx is the number of minutes to allow for the backup before timing out. Alternatively, it is possible to set a different notes.ini parameter BACKUP_NO_TIMEOUT=1 which results in no timeout. However, there is potential danger of this leading to a backup run which lasts forever, because it is waiting for a condition that will never be fullfilled. NOTE: Only one of these parameters should be set. Supporting information: The time taken while the backup server waits for another tape, when operator intervention is required, is included in the timeout calculation.